The only managed security service built for the AI era.
24/7 human-verified SOC, AI risk governance, and employee-facing shadow AI protection. One subscription. One brand. One number to call.
Most managed security was designed before AI was a threat surface.
Other MSSPs bolt AI risk onto a legacy SOC stack. CinderLabs designed it in from day one. Every alert is verified by a licensed analyst, every employee gets a Shadow AI checkpoint in their browser, and your compliance posture stays audit-ready against CMMC, HITRUST, FTC Safeguards, and NYDFS without a separate GRC tool.
Buying SOC, GRC, DLP, and advisory separately means four vendors, four contracts, four renewal negotiations, and four places to assign blame when something fires. CinderLabs is one of each.
Pick the SLA. The response quality is the same.
Every tier gets the same analysts, the same AI governance, the same incident response process. Tier governs how fast we get there.
Spark
Start with what you have. AI-aware foundation for SMBs starting their security journey.
- SIEM ingestion & correlation from your existing endpoint + email tools
- Continuous SOC monitoring with human verification
- AI XDR with human oversight + automated AI case analysis
- Incident investigation support
- M365 + Google Workspace audit log coverage
- AIRA: shadow AI inventory + one framework assessment
- Shield: browser extension with shadow AI alerts
- Advisory: quarterly vCISO check-in
Forge
Expanded visibility across network, identity, and infrastructure for growing companies with hybrid environments.
- Everything in Spark, plus:
- Network / edge telemetry: SD-WAN, firewalls, access points
- Windows Active Directory + identity correlation
- Cloud service integration (Okta, M365, Google)
- AIRA: full 17-framework library, AI vendor risk, training & attestation
- Shield: desktop agent + DLP policy enforcement + self-report portal
- Advisory: 4 hours vCISO or vCAIO per quarter
Inferno
The complete best-of-breed stack for Finance, Healthcare, and Critical Infrastructure.
- Everything in Forge, plus:
- SentinelOne Complete Plus endpoint + Proofpoint email protection licensing
- Dedicated deployment assistance + CMMC-ready operating baseline
- AIRA: continuous compliance monitoring, custom controls, board reporting
- Shield: custom policy mapping, executive dashboard
- Advisory: 12 hours vCISO / vCAIO per quarter + annual penetration test
Same response. Faster clock.
| Spark | Forge | Inferno | |
|---|---|---|---|
| Critical (P1) | Detect 15 min Respond 1 hr | Detect 10 min Respond 30 min | Detect 5 min Respond 15 min |
| High (P2) | Detect 1 hr Respond 4 hr | Detect 30 min Respond 2 hr | Detect 15 min Respond 1 hr |
| IR Coordinator | Pooled IR queue | Pooled IR queue | Named coordinator on retainer |
An event is not an incident.
Event
Anything our SOC sees. A login anomaly, a flagged email, a policy violation, a Shield-flagged AI session. We see millions. Most are noise. Tier 1 analysts triage every one.
Incident
An event a licensed analyst has confirmed as a real security issue. Every confirmed incident is escalated to the CinderLabs IR team, who coordinate containment, eradication, and recovery alongside you and your MSP.
Tier does not change what happens when an incident fires. Tier sets how fast we get there.
Four steps. Days, not quarters.
Onboard
We scope the environment and stand up SOC services in days. Your team stays in the loop, not on the build.
Ingest
Telemetry flows from the customer's existing stack. Endpoint, email, identity, cloud, network. No rip-and-replace required.
Verify
Every actionable event is reviewed by a licensed analyst. No alert noise. No false-positive triage burden landing on your help desk.
Respond
Verified incidents escalate to the IR team. Recommended actions land in your hands, ready to execute. You own the customer relationship.
Operationally integrated, not just compatible.
Best-in-class security products that plug directly into the CinderLabs SOC. Available at wholesale pricing under the same agreement.
One subscription beats four.
One contract
SOC, GRC, DLP, and advisory under a single agreement. One renewal date. One commercial relationship.
One number to call
No four-way blame games during an incident. CinderLabs owns the response, end to end.
One audit story
AIRA evidence and SOC telemetry are stitched together. Your auditor sees one timeline, not four exports.
Book a 30-minute working session.
We'll map your current stack and show you exactly which tier fits. No deck-readers, no sales scripts.